Gym member retention software

Stop losing gym
members to silence.

Ballast finds the members quietly slipping away and wins them back automatically, so your gym keeps the revenue it already earned.

30 days free. No card required. About 10 minutes to set up.
Dashboard
Revenue at Risk
$2,480
Revenue Saved
$1,290
Jordan M.No visit · 21d
Priya S.No visit · 34d
Chris L.Won back
what you're losing
$2,480/mo
what Ballast wins back
$1,290/mo

Members don't quit loudly.
They just stop showing up.

By the time you notice someone's gone, they've already cancelled in their head. Most gyms lose 3 to 5% of members every single month this way, quietly and expensively. Ballast catches them while you still can.

How it works

Three steps. Then it runs itself.

01

Import your members

Upload a CSV from whatever gym software you already use, or we'll help you pull it. It takes about two minutes, and there's nothing to migrate.

Import members
Drop your members.csv here
name, last visit, membership, value
312 members imported✓ done
02

See who's slipping,
and what it's costing you

Ballast scores every member on how long they've been gone and surfaces the ones going cold, with the exact dollars walking out the door next to each name.

Needs attention15 at risk
Michelle A.48d · $129/mo
John T.34d · $229/mo
Eric T.26d · $69/mo
03

Win them back
while you sleep

Personal, on-brand nudges go out on a schedule and stop the moment someone comes back through the door. You just watch Revenue Saved climb.

Automated sequence
1Day 1 · "We've missed you"sent
2Day 7 · "Still here for you"sent
Sarah came back+$99/mo saved
Everything in one quiet system

Built to win back
gym members

At-risk detection

Ballast quietly watches attendance and flags members going cold weeks before they cancel, so you reach them while it still matters.

Revenue at Risk & Saved

The real dollars on the line, and the ones you win back. The number that makes retention impossible to ignore.

Email + SMS

Personal email today. Text nudges landing soon.

Runs on autopilot

Up to three spaced nudges that stop the second someone returns.

Works with your gym software

Any platform with a CSV export. No migration, no rip-and-replace, no IT project. You keep everything you already run.

Pricing

Simple pricing
that pays for itself

One saved membership covers it. Everything after that is money you'd have lost.

Founding Gym
$99/mo
30 days free, then $99/mo locked for life. Only 5 founding spots.
  • Unlimited members and messages
  • At-risk detection and risk scoring
  • Revenue at Risk and Revenue Saved tracking
  • Automated win-back sequences
  • SMS win-backs as soon as they go live
  • CSV import from any gym software
Start free
FAQ

Questions, answered

No. Ballast sends at most three gentle nudges to an at-risk member, spaced out over time, and stops the moment they come back. Every message has an easy opt-out, and you control the words.

Just a member list with last-visit dates. Every major gym platform exports one in a couple of clicks, and we'll walk you through it.

If it can export a CSV, yes. That covers Mindbody, PushPress, Zen Planner, Wodify and just about everything else. Direct integrations are on the way.

Email works today. Text win-backs are in carrier approval right now and switch on automatically once they clear.

About ten minutes. Import your members, confirm your details, flip it on. Ballast handles the rest every morning.

Every month you wait,
more members walk.

Start free →